SUMMARY

RESPONSIBILITIES- Regularly maintains, upgrades and supports existing systems to ensure operational stability for business groups.- Understands new and existing system requirements and installs and configures the necessary hardware and equipment infrastructure to meet these requirements.- Monitors health of hardware and software systems to ensure that established SLAs are met.- Increases knowledge of AutoZone systems. Keeps abreast of all innovations and changes to AutoZone systems to ensure the ability to use the appropriate tools and training to provide quality support.- Provides training on systems to maximize operator efficiency and increase speed and accuracy of customer service.- Provides customer support by answering business partner questions and maintaining a presence at a customer point of contact.- Performs functional/technical requirements gathering, documentation, estimation, planning and project management on small projects or portions of large projects.

REQUIREMENTS- Level of formal education: A high school diploma or equivalent (G.E.D.),



may include specialized or vocational courses.- Area of study: Computer Science Systems Engineering or related field- Years of experience: One to two years.- Type of experience: Experience based on consistently demonstrated capabilities.- Special certifications or technical skills:
- Knowledge of MS Office.- Novice functional and/or business knowledge.- Technical skills may include experience with one or more of:
- Operative Systems (UNIX, Linux, Windows)- Programming Languages (Java, C, C++, others)- Databases (Informix, Greenplum, Hadoop, Oracle, PostgreSQL, DB2/SQL,)- Networking (TCP/IP, Networking, LAN administration,- Data analysis,- Computer operations or customer service.- Basic problem solving, relevant domain and analytical skills.- Functional/technical requirements gathering and documentation.- Small project management - estimating, planning, controlling, and execution.- May require supervision in

📌 Associate Systems Specialist (Chihuahua)
🏢 AutoZone
📍 Chihuahua