Why SoftwareOne?

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

The role

Junior Sales Support

SoftwareOne

Scope: Full Time | Location: Mexico City | Hybrid Model (3 days at the office)
- Are you passionate about working directly with customers and ensuring a seamless experience from quote to renewal?
- Do you enjoy collaborating with Sales and Operations teams to deliver value while identifying growth opportunities?

If so, this opportunity may be for you.

Our Integral Team Continues to Grow The Customer Success Manager (CSM) manages the end-to-end customer journey, from the initial quote through order management, delivery, and renewal.





This role acts as the primary operational point of contact for customers and account managers, ensuring a smooth experience while supporting revenue opportunities such as upsell, cross-sell, and renewals.

The CSM works closely with Sales, Licensing Specialists, and internal operational teams to coordinate quoting, ordering, billing, and renewals, while maintaining strong customer relationships and ensuring customer satisfaction.

What you will do:
- Manage the end-to-end customer journey from quote to renewal.
- Act as the primary operational contact for customers and account managers.
- Coordinate quoting, ordering, billing, and renewal processes with internal teams.
- Identify opportunities for upsell, cross-sell, and account growth.
- Monitor customer experience and support issue resolution and operational improvements.

What we need to see from you
- Bachelor’s degree.
- Previous experience in Customer Success, Sales Operations, Inside

📌 Junior Sales Support (Ciudad de México)
🏢 Softwareone
📍 Ciudad de México