Manager Business System Support (Santa Catarina)

Manager Business System Support (Santa Catarina)

31 ago
|
Caterpillar Financial Services
|
Santa Catarina

31 ago

Caterpillar Financial Services

Santa Catarina

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What You Will Do:
- Shape Talent & Workforce Strategy: Develop a scalable workforce strategy, strengthen local talent pipelines, and lead early-career programs and team development.
- Drive IT Delivery & Operational Excellence: Oversee application development, IT support, and service delivery while ensuring quality, business alignment, and continuous improvement.
- Enable Compliance & Local Governance: Advise integral leaders on Mexico labor requirements and partner with HR, Talent Acquisition, and Legal to ensure compliance, onboarding,



and consistent workforce practices.
- Lead Vendor & Sourcing Strategy: Define sourcing and third-party engagement strategies, manage vendors, and ensure performance across quality, cost, and delivery.
- Enhance Employee Experience & Culture: Strengthen employee experience, engagement, retention, and inclusive collaboration in alignment with Caterpillar values.
- Build Capabilities for the Future: Develop Centers of Excellence and specialized capabilities in Cloud, Cybersecurity, Data, and Infrastructure to support the hub’s long-term growth.

Educational Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or related field
- Expert managing IT teams, application development, or IT service delivery
- Advanced English

Skills:
- Core Application Systems: Manages core applications, integrations, enhancements, lifecycle strategies, and business impacts.
- Information Techno

📌 Manager Business System Support (Santa Catarina)
🏢 Caterpillar Financial Services
📍 Santa Catarina

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