Important IT company At the Latin American level, growth requires:

Key Responsibilities
- Develop and customize ServiceNow applications and platform capabilities.
- Configure and enhance ITSM modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
- Support ITOM capabilities, including Discovery, Service Mapping, Event Management, Orchestration, and CMDB.
- Develop using JavaScript, Glide API, GlideAjax, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, and Scheduled Jobs.
- Build workflows and automations using Flow Designer / Workflow Editor.
- Develop integrations using REST, SOAP, Scripted REST APIs, IntegrationHub, MID Server, and web services.
- Perform data migration and transformation using Import Sets, Transform Maps, and scripting.
- Troubleshoot scripts, workflows, integrations, and platform performance issues.
- Support upgrades, releases, cloning, patching, and instance maintenance.
- Maintain CMDB data quality and platform governance.




- Translate business requirements into technical solutions and documentation.
- Mentor junior developers and promote ServiceNow development best practices.

Required Experience
- 3-5+ years of ServiceNow development/administration experience.
- Strong experience with ServiceNow scripting and JavaScript.
- Solid knowledge of ITSM processes and ServiceNow configuration.
- Experience with ServiceNow integrations and APIs.
- Experience with workflows, Flow Designer, Service Catalog, and automation.
- Knowledge of CMDB and preferably ITOM capabilities.
- Experience troubleshooting and supporting ServiceNow production environments.
- Strong understanding of ServiceNow development standards and secure coding practices.

Nice to Have
- ServiceNow certifications such as CSA, CAD, CIS-ITSM, or CIS-ITOM.
- Experience with Discovery, Service Mapping, Event Management, or Orchestration.
- Experience with IntegrationHub and MID Server.
- Experience developing custom ServiceN

📌 ServiceNow Developer (Ciudad de México)
🏢 GSB
📍 Ciudad de México