Mastercard in Mexico City seeks a Customer Technical Services Analyst to ensure SLA compliance and deliver high customer satisfaction throughout the service life cycle. This position supports B2B clients via email, tickets, and phone, and requires proactive collaboration with internal teams to optimize operations.
The idóneo candidate will be fluent in Spanish and English and comfortable navigating complex customer inquiries.
📌 Bilingual Customer Tech Services Analyst (Ciudad de México)
🏢 Mastercard
📍 Ciudad de México
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