Role: SailPoint Operations Engineer (IAM/ISC)
Location:
Mexico-Guidalajara
(Hybrid) Contract
Job Description Manage daily operations of the
SailPoint
environment Support
identity lifecycle management
processes Handle
user provisioning and deprovisioning Manage
access requests
, approvals, and role assignments Troubleshoot provisioning failures and access-related issues Monitor application integrations and reconciliation processes Perform routine health checks, monitoring, and maintenance Support compliance, audit, and security requirements Assist with onboarding applications into
SailPoint Document workflows, operational procedures, and support activities Work effectively in a
matrix organization
with cross-functional teams Support
incident, problem, change,
and capacity management
processes
Required Skills Strong experience in
SailPoint administration and operations Knowledge of
identity and access management (IAM)
concepts Experience with
user provisioning and deprovisioning Understanding of
access requests
,
role management
, and
certifications Experience troubleshooting provisioning and connector issues Familiarity with application integration and reconciliation Understanding of
incident, problem, change, and capacity management Ability to work effectively in a
matrix organization