Beyond delivering customer-facing solutions, the FSC team is actively investing in reusable AI platform capabilities, evaluation frameworks, agent-based architectures, and engineering excellence practices that can be leveraged across Ford Credit.

This role offers the opportunity to work on cutting-edge technologies, collaborate with integral teams, and influence the future direction of AI-enabled customer experiences.
- Design, develop, and maintain scalable enterprise applications, APIs, and cloud services supporting FSC customer experiences.
- Build AI-powered digital solutions using conversational, generative AI, and agent-based architectures.
- Design and implement Retrieval Augmented Generation (RAG) solutions that leverage enterprise knowledge sources.
- Develop AI Agents and Multi-Agent systems capable of automating complex workflows and customer interactions.
- Contribute to the design and evolution of GenAI evaluation frameworks, including automated assessment and quality measurement capabilities.
- Collaborate closely with Product Management, UX, Data, Architecture, Security,



and Platform Engineering teams.
- Drive engineering excellence through modern software development practices, automated testing, observability, and DevSecOps.
- Participate in solution design, technical reviews, production support, and continuous improvement initiatives.
- Help establish reusable platform capabilities that can scale across multiple products and business domains.

Required Qualifications
- Bachelor's degree in Computer Science, Engineering, or related technical discipline.
- Significant experience developing enterprise web applications and distributed systems.
- Strong proficiency in Java and Spring Boot.
- Experience designing and implementing REST APIs and microservices.
- Experience working in cloud-native environments.
- Strong understanding of software architecture, system design, and engineering best practices.
- Experience with automated testing, CI/CD, and DevSe

📌 Software Engineer (Naucalpan de Juárez)
🏢 Ford Motor
📍 Naucalpan de Juárez