Maersk is seeking a Quality Assurance Analyst to ensure world-class customer experience within the Lowe's Last Mile contact center operation. The role focuses on monitoring, auditing, data analysis, and driving continuous improvement.
You will provide structured feedback, develop scorecards, and translate insights into actionable plans. The position requires strong analytical skills, English at C1, and 2+ years in a contact center.
📌 Quality Assurance Analyst, CX (Ciudad de México)
🏢 A. P. Møller-Mærsk
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.