Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

General job description:

Under general supervision performs the following activities:
- Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of regional, divisional and corporate goals.
- Participates/leads in the design, development and implementation of processes within area of expertise.
- Prepares internal customs documents to enable the import/export processes for packages arriving/departing via aircraft.
- Prepares international manifests to ensure responsive and efficient customs clearance is possible.
- Maintains all customs documentation well organized and properly filed.
- Performs sorting, baggage support at airport and station, and retrieves air freight from carriers as required.

Minimum Requirements:

Minimum Education:




- High School diploma
- Proficiency in English (450 TOEIC points)

Minimum Experience:
- Two (2) years' experience in a freight/cargo customs environment
- Knowledge of FedEx applications (VISA, CAGE, COSMOS,) required.
- CRT experience preferred

Minimum Required Skills:
- Good human relations, interpersonal, and communication skills
- Accuracy & Attention to Detail
- General office skills
- Microsoft Office & PC Skills
- Strong Problem-Solving Skills
- Clear and articulate speaking voice
- Analytical Skills
- Judgement & Decision-Making Skills

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
- 2020 Fort

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