Brand: HSBC
Area of Interest:
Role Workstyle: Hybrid Worker
Date: 27 Aug 2026
MSS Data Ops Instrument is a shared service organization created in 2010 with in HTSO which provides Reference data information across entities within HSBC Group.The process is in Bangalore, Colombo and Mexico. We cater services to 2 main businesses namely General Markets and Securities Services.Our clients are spread across the Globe covering APAC, EMEA, MENA and Americas.
Responsibilities
- To ensure that issues / problems are effectively investigated and resolved or are appropriately referred with recommendations
- To respond quickly to urgent work demands and be flexible with work timings
- Risk management, to be aware of Data Standards / CDEs and to be compliant as per HSBC policies
- Manage and evolve the automation tools / business rules of an ever-changing business
- Acquire good understanding of process and business applications as an SME
- Prepare up to date reports & presentations for senior management meetings
- The responsibility would be to own and manage along with Automation tools for enterprise reference data maintenance across various asset classes in the department (Fixed Income, Equities, Derivatives & FX Business)
- To ensure that all work is delivered within agreed timeframes and meets the required high-quality standard
- To deliver a high-quality customer driven service which provides customers with a positive view of HSBC and meets their expectation in terms of accuracy, timeliness and professionalism
- Understand and deliver excellent customer service. Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked
- To pro-actively suggest and design improvements in process workflows
- To ensure that common fraud / errors / irregular transactions are identified and escalated in accordance with procedures in a timely manner
- To understand and comply with all relevant pol
📌 Senior Analyst instrument (Ciudad de México)
🏢 Hsbc
📍 Ciudad de México
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