(EN)

Deliver trainings, technical guidance, and product/service demonstrations for internal and external users, ensuring correct application in daily practice.
Support diagnostic workflows, including proper handling and use of reagents, diagnostic equipment, and relevant quality/control processes.
Perform and support analytical method validations and related technical activities in line with CLSI standards (EP15-A3, EP15-A2, EP12-A2), including preparation, execution, review, and documentation.
Provide technical documentation and traceability records as required, ensuring completeness, accuracy, and compliance with internal procedures and good practices.
Conduct post-training follow-up by reviewing evaluations and ensuring effective knowledge transfer and implementation.
Handle customer complaints according to the procedure, identify issues, and track corrective action plans to reduce errors, incidents, and recurrence.
Support customer and partner interactions during technical meetings, workshops, educational activities, and field visits,



maintaining confidentiality and professional conduct.
Contribute to commercial/tender activities by reviewing technical specifications and aligning technical requirements with product capabilities.
Participate in scientific and commercial meetings and events, and support visits from national and international business partners, ensuring proper coordination and documentation.

(ESP)

Impartir capacitaciones, brindar orientación técnica y realizar demostraciones de productos/servicios para usuarios internos y externos, asegurando una correcta aplicación en la práctica diaria.
Apoyar los flujos de trabajo de diagnóstico, incluyendo el manejo y uso adecuados de reactivos, equipos de diagnóstico y los procesos relevantes de calidad/control.
Realizar y dar soporte a validaciones de métodos analíticos y actividades técnicas relacionadas conforme a estándares CLSI (EP15-A3, EP15-A2, EP12-A2), incluyendo preparación, ejecución, revisión y

📌 Science And Biotechnology Specialist (Coyoacán)
🏢 Euroimmun UK
📍 Coyoacán