NielsenIQ is seeking a dedicated Support Specialist to provide high‐quality, in‐depth technical support for production systems across a multi‐tenant, cloud environment.
You will handle incident management, root‐cause analysis, and knowledge base maintenance, with a strong emphasis on documentation and collaboration with engineering teams.You must be able to work a rotating weekend schedule, participate in on‐call rotations, and adapt to a fast‐paced environment while delivering timely, quality
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📌 Support Engineer — Flexible & 24/7 Incident Support (Xico)
🏢 Nielseniq
📍 Xico
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