Zendesk Lead Business Process Analyst role focused on driving AI-enabled operational excellence within Zendesk Operations.
You will analyze, design, and implement improvements across the lifecycle, championing customer experience and scalable AI adoption.The position requires strong CI/AI expertise, stakeholder collaboration, and effective change management.
Hybrid work in Mexico and general collaboration opportunities are available.
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📌 Lead Ai & Process Transformation Analyst (Morelia)
🏢 Zendesk
📍 Morelia
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