30 ago
|
Apprize Technology Solutions
|
Xico
30 ago
Apprize Technology Solutions
Xico
Job Title: Call Center Agent Location: Mexico CityWork mode: Fully OnsiteJob Type: Full-TimeJob description:~ Handle inbound voice calls with professionalism, empathy, and excellent customer service.
~ Support customers with Credit Cards, Banking, Loans, Mortgages, Bill Pay, and Mobile Banking.
~ Process account-related requests, payments, balance transfers, and account maintenance.
~ Handle escalations, troubleshoot issues, and accurately document customer interactions.
~6–9 months of call center experience with B2+ to C1 English required.
~ Must live within 1.5 hours of the office and be comfortable working 10-hour shifts.
📌 Call Center Agent (Full-Time) (Xico)
🏢 Apprize Technology Solutions
📍 Xico