About the jobWe are hiring a Call Center Agent – Customer SupportGuadalajara, Jalisco | OnsiteSalary based on experience + Above-Law Benefits

Are you a customer service professional looking for your next opportunity? Join a growing integral company and become part of a team focused on delivering an exceptional customer experience.What You'll DoHandle inbound and outbound calls professionally and efficiently.Assist customers with appointments, inquiries, and service requests.Resolve customer concerns while maintaining a positive experience.Accurately document customer interactions using internal systems.Collaborate with internal teams to resolve issues.Meet quality, productivity, and service-level goals.

What We're Looking For✔





Bachelor's degree required – any field✔ Customer service or call center experience✔ Strong verbal and written communication skills✔ Customer-focused and professional attitude✔ Strong problem-solving and multitasking abilities✔ Comfortable working with multiple computer systems✔ Healthcare or patient support experience is a

plus, but not required

Why Join?✨ Full-time opportunity✨ Professional growth opportunities✨ Performance-based bonus✨ Join a global and collaborative team

📌 Call Center Representative - Call Center, Full-time (Ciudad de México)
🏢 Gracemark Solutions
📍 Ciudad de México