NIQ is seeking a Support Specialist to provide high-quality, in-depth technical support for production systems in a fast-paced, cloud-based environment. You will handle end-to-end analysis of incidents, document knowledge bases, and implement automated solutions while partnering with engineering and IT teams.
The role requires 3+ years in L2 technology support, strong SQL and Unix skills, and a willingness to work rotating on-call weekends to ensure 24x7 coverage.
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📌 Cloud Production Support Engineer — 24/7 (Ciudad de México)
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📍 Ciudad de México
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