Concord, a full-scope loan servicer, is seeking an experienced collections agent in Mexico City to support overdue accounts. You will conduct outbound calls, discuss payment plans, and document interactions, while ensuring compliance with FDCPA and local regulations.
The role requires bilingual English/Spanish, strong communication, and the ability to work overtime when needed; a competitive benefits package is included.
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📌 Strategic Collections Specialist - Drive Portfolio Performance (Ciudad de México)
🏢 Concord
📍 Ciudad de México
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