Iron Mountain is seeking a transformative General Customer Service Director (North America and EMEA) based in Mexico or Colombia to lead and elevate our multi-regional client support. You will steer global ITAD processes, champion efficiency, and drive world-class service for a dispersed team across regions.
The role requires 10+ years in customer service, 3-5 years leading global teams, and deep CRM expertise.
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📌 Global Head of Customer Service & Process Excellence (Ejido del Centro)
🏢 Reit Tv
📍 Ejido del Centro
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