The Allstate Corporation, via Integon, seeks a Senior Manager of Service Excellence for Roadside Assistance in a leadership role. You will guide programs that elevate training, service quality, and customer support across Roadside Assist Center operations, ensuring frontline teams have the tools and coaching needed for consistent, high-quality service.
You will oversee the Rescue Management Team and collaborate with operations to enhance service recovery, quality standards, and the overall
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📌 Senior Manager, Service Excellence & Roadside Support (Tijuana)
🏢 Allstate Insurance
📍 Tijuana
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