IDC is seeking a Research Manager to lead AI-enabled sales, customer service, and contact center strategies within the Customer Experience Applications team. You will produce market research and competitive intelligence to guide IT suppliers and buyers in adopting AI-powered CX solutions.
The role requires a strong research background, client leadership, and the ability to shape IDC's viewpoint on AI adoption, with about 25% travel for events.
#J-18808-Ljbffr
📌 Research Manager: AI-Driven CX & Contact Center Insights (Ejido del Centro)
🏢 Idc Colombia
📍 Ejido del Centro
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.