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About the position

The Filling & Packing Service Engineer – Automation is responsible for providing expert automation and controls support during service interventions, maintenance activities, troubleshooting, and startup/commissioning of filling and packaging equipment.This role ensures reliable machine performance, supports customers on‑site and remotely, and collaborates with mechanical and process teams to guarantee successful service execution according to GEA’s quality and safety standards.The position requires strong knowledge of industrial automation systems (PLC, HMI, servo drives, sensors, industrial networks), hands on problem-solving skills, and the ability to work in dynamic production environments across different customer sites.

Your responsibilities and tasks

Automation Support During Services

Execute automation‑related tasks during preventive and corrective maintenance of filling and packaging machines.

Diagnose and resolve issues related to PLC logic, HMI interfaces, sensors, actuators, servo/drive systems, and communication networks.

Perform software adjustments, parameter tuning, and functionality testing.

Startup & Commissioning Activities

Support automation commissioning of filling equipment after overhauls, rebuilds, upgrades, or major service interventions.

Validate machine sequences, interlocks, safety circuits, and system integration with upstream/downstream equipment.

Ensure machines reach rated performance, efficiency, and quality KPIs.

Troubleshooting & Technical Support

Provide on‑site and remote troubleshooting to minimize downtime and ensure production continuity.

Conduct root‑cause analysis and implement corrective actions to prevent recurring automation failures.

Documentation & Reporting

Prepare service reports, findings, and recommended actions after each intervention.

Update and maintain machine configurations, software backups, and technical documentation.

Communicate technical information clearly to customers and internal stakeholders.

Customer Interaction & Technical Guidance

Provide technical guidance to operators and maintenance personnel regarding automation systems.

Train customer staff on proper use, troubleshooting, and basic diagnostics of filling automation.

Represent the company professionally on‑site, ensuring customer satisfaction.

Compliance, Safety & Quality





Follow corporate safety procedures, lock‑out/tag‑out (LOTO), and risk assessments during all interventions.

Ensure all automation modifications comply with internal standards and customer requirements.

Promote continuous improvement and operational excellence during field activities.

Work alongside mechanical, electrical, and process engineers to ensure aligned service execution.

Coordinate with project teams for upgrades, retrofits, and complex service events.

Escalate critical issues to central engineering when required.

Your profile and qualifications

Degree in engineering career (Industrial, Electrical, Automation, Mechatronics).

3+ years of experience working as an automation engineer in Filling & Packaging.

Electricity, automation, control, and pneumatics.

PLC programming.

Siemens

CODESYS

Rockwell

SCADA Programming.

Siemens

Rockwell Factory Talk

About GEA

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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A world of opportunities

We’re a integral industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.

GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.

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GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Used across diverse industries, they enhance the sustainability and efficiency of production processes globally.

GEA is listed in the DAX and the STOXX Europe 600 Index and is also among the companies comprising the DAX 50 ESG and MSCI Global Sustainability Indices.

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📌 F&P Field Service Engineer - Automation (Ciudad de México)
🏢 Gea Group
📍 Ciudad de México