Amazon is seeking a Customer Service Team Manager in Colombia to lead a team of 20 associates and drive coaching, development and engagement. You will manage scheduling and payroll, role-model world-class service, and ensure associates uphold Amazon principles in every contact.
You will use data to identify coaching opportunities and guide the team toward delivering outstanding customer experiences while maintaining professionalism and performance standards.
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📌 Customer Service Team Leader: Coach & Develop 20 Associates (México)
🏢 Amazon
📍 México
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