Capgemini Engineering in Mexico is seeking a capable IT professional to support Tier 0 GPS mainframe operations, performing incident triage, service restoration, and runbook hygiene.
You will maintain logs, document handovers, and escalate issues as needed.
The role requires a Bachelor in Computer Science or equivalent, knowledge of mainframe fundamentals (TSO/ISPF), ticketing discipline, and strong English communication.
Production support experience in financial services is a plus.