Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Summary

We’re looking to add a Delivery Business Systems Analyst in Guadalajara, North (Rotating shifts), reporting to the Business Systems Analyst Manager.

What a typical day looks like:

- Provide Level 2 and Level 3 functional and technical support for manufacturing systems.

- Manage, troubleshoot, and document incidents and solutions.

- Implement permanent solutions and preventive actions to minimize recurring issues.

- Ensure availability and reliability of shop floor control systems.

- Escalate and coordinate resolution of complex issues with vendors and service providers.

- Install, update, and maintain applications and software in production environments.

- Develop tools to improve manufacturing process efficiency.

- Perform proactive activities to prevent IT system disruptions.

- Lead the Manufacturing IT Support team during the assigned shift.

- Coordinate workload, priorities, and SLA compliance.

- Manage team performance, attendance, coaching, and development through Workday.

- Provide technical guidance and escalation support for complex issues.





- Identify training needs and drive continuous improvement initiatives.

- Ensure adequate staffing and inventory levels to support daily operations.

The experience we’re looking to add to our team:

- Completed degree.

- Experience providing L2 and L3 support.

- Experience with databases.

- Experience with networks, operating systems, and servers.

- Previous experience leading teams.

- Knowledge of software development.

- Intermediate English proficiency.

- Availability to work rotating shifts (T1, T2 & T3).

What you’ll receive for the great work you provide:

- Competitive Salary.

- Life & Medical insurance.

- Christmas Bonus.

- Food Coupons.

- Saving Fund.

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Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities.

We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.

We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.

Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications.

This is only for disability assistance.

To be considered for a position at Flex, you must complete the application process first).

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Required Skill Profession

Bases De Datos, Analítica Y Bi

📌 Delivery Business Systems Analyst (Centro)
🏢 Flex
📍 Centro