We are looking for a Billing Specialist to help us with processing of sales orders and invoices.
You will be working closely with Customers, Account Executives, Customer Success Managers, Sales Operations, Collections, Finance and Legal teams in developing strategies within a rapidly changing environment.
You will be providing day to day support to the Billing function, ensuring adherence to KPI's and emphasis on quality customer service through the use of clear effective communication.
This is a hybrid role and is open to applicants located within Mexico City, Mexico.
In this role, you will report to the Senior Manager, Accounting Operations.WHAT YOU'LL DO:Review customer contracts and sales orders in our ERP and CRM applications; ensure customer account and billing information are current and sales orders are consistent with the terms and products agreed to by customer/partnerReview accuracy of invoice details, including customer billing instructions, pricing, discounts, state sales tax, etcRun daily recurring billing workflow and issue invoicesUpdate customer records for any changes made to customer and/or contract informationAssist with annual financial audits including reconciliations and support documentationEnsure timely follow-up and resolution of internal and external inquiries of billing issuesReconcile revenue and billing during period-end close processAssist A/R team with completion of new customer set-up formsSupport the AR Team with the collection of accounts as requiredWHAT YOU'LL NEED:Enrolled in Bachelor's Degree program in Accounting or Finance; or equivalent education and experience.Understanding of billing, collections and receivable proceduresBasic knowledge ofMS ExcelOpen Communication: clearly conveys thoughts, both written and verbally,



listening attentively and asking questions for clarification and understandingCollaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needsCustomer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needsResilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projectsWHO YOU ARE:Tenacious.
You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.Curious.
You are always learning and seeking ways to make things better.Conscientious.
You keep your promises, taking your commitments to others seriously, and you have strong integrity.Humble.
You lead with humility and empathy, respecting and learning from the perspectives of others.In all we do, our six guiding principles light the way:Step Up:Dare to go beyond the expected to achieve greatness.
#Step UpOne Team:Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team.
#One Team #Free To Be MeCustomer Obsessed:Focus relentlessly on helping our customers succeed.
#Customer ObsessedGo Fast, Be Agile:Widen our competitive advantage by committing to speed and simplicity over perfection and complexity.
#Go Fast Be AgilePlay to Win:Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders.
#Play To Win #No ExcusesNeighbours & Allies:Give back to our communities and be an ally.
#Social For Good #AlliesAccommodations will be provided as requested by candidates taking part in all aspects of the selection process.This posting is for a current vacancy for which we are actively hiring.

📌 Billing Specialist (Baja California)
🏢 Hootsuite
📍 Baja California