Responsible for the investigation, evaluation,
disposition, and settlement of complex claims and moderate exposures.
This
includes the investigation, determination, and evaluation of coverage,
liability and damages, and the setting of proper reserves.
1.Handling claims which may have multiple features
identified upon report or likely to arise during the investigation of the claim
including collision, comprehensive, physical damage and unrepresented injury
claims2.Identify and triage possible bodily injury
exposures3.Responsible for claims that result from
catastrophes including:·Hail losses·Hurricane/Wind losses·Flood losses4.Responsible for claims that may involve
significant/multiple coverage issues including:·Unlisted driver operating vehicle at time of loss·Unlisted vehicle being operated at time of loss·Non-permissive user of vehicle at time of loss·Other loss to VIN/Policy·Business Use·Non-Cooperation·Loss within 10 days of coverage, change, inception or expiration·Policy cancellation5.Responsible for claims involving all types of auto
accidents from single vehicle to complex multi vehicle losses6.Responsible for rental management and tow storage
mitigation7.Deliver Customer Service according to company
expectations8.Responsible for processing claims involving:·Complex liability investigations9.Identifying red flags and referring possible fraud
to the SIU teamRequirements Scholarship: College (Desirable)
Specialized knowledge: Claims
English level: Advanced
Computer knowledge: MS Office applications (Word, Excel, Power Point) Intermediate to advanced
Experience: 1 to 2 years of claims experience in auto liability and physical damage preferred, customer service, negotiation, analytical thinking
BenefitsPaid days offCompetitive weekly salaryGreat location (Zona Río, Tijuana)Benefits by law and morePrivate Health Insurance and Preventative CareFriendly work environmentSavings Fund and voluntary Savings AccountFinancing and discounts at various establishments around the cityCareer growth opportunitiesConstant motivational events and more!