Job Title: Healthcare Patient Specialist (Calling & Insurance Verification)Mérida, Mexico (Onsite Hub)
Salary: 16,********,000 MXN / month + Competitive Benefits
Full-time | Monday – Friday (U. S. Business Hours)
Fast-Track Hiring via Spark HireAre you a sharp, bilingual professional who loves interacting with people but also enjoys analytical, detail-oriented problem-solving?
Snapscale has been partnering with premium U. S. medical clinics since ****.
Our Mérida Delivery Center is expanding, and we are looking for versatile, high-caliber talent to take on a dynamic dual-focus role that sits at the center of U. S. healthcare operations.The Dynamic of the Dual Role:
This is not a repetitive, single-task job.
Your day will be split between two critical skill sets:1.
Patient Care & Communications (Interpersonal Focus):
• Act as the warm, professional voice of U. S. concierge medical clinics.
• Handle inbound inquiries and conduct proactive outreach for patient scheduling, onboarding, and intake.
• Overcome patient hesitations with empathy and clear,
confident communication.2.
Insurance Verification & VOB (Analytical Focus):
• Call U. S. insurance networks directly to perform deep-dive Verification of Benefits (VOB).
• Cross-reference complex coverage data, deductibles, and co-pays with absolute accuracy.
• Update electronic medical records (EMR/EHR) and billing tracking systems without errors.What You Get:
• Stable, competitive monthly salary (16,********,000 MXN).
• Premium paid training mapping out both patient psychology and U. S. insurance systems.
• A collaborative, high-energy local office hub with performance-based hybrid/remote roadmaps after 12 months.
• Genuine career scaling within a fast-growing international operations firm.
*Note: This is an administrative operations role.
If you are seeking a clinical practitioner track (doctor, therapist), this position will not align with your goals.
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