About Goods & ServicesGoods & Services is a product design and engineering company.We solve mission-critical challenges for some of the world's largest enterprises, with deep expertise in highly regulated industries—includinglife sciencesandfinancial services.
Ourdesign-ledapproach allows us to apply cutting-edge capabilities inAI,DataandHardware Engineeringto companies of any size.Headquartered in theUnited States , we operate regional development centers inMexicoand theUnited Kingdom.
This integral footprint—anchored by ournearshoremodel—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect.About the jobGoods & Services is looking for aSenior Technical Writerwho will own, design, and execute comprehensive documentation strategies for our Mobile & Cloud platform programs, ensuring compliance with internal and regulatory standards.
The work you produce will be used by external partners and internal technical and regulatory teams.What you'll do:Collaborate with software engineers and product managers to document REST APIs, SDK workflows,
and cloud-based architecture.Maintain and organize internal technical knowledge bases using Polarion.What you'll need:4+ years technical writing experience, preferably developing highly-technical user documentation for advanced engineering customers.Experience developing API and SDK documentation for the i OS and Android platforms.Hands on experience with Polarion.BA/BS in Technical Communications, Computer Science, Engineering, or related field.Excellent written English skills.Excellent verbal interpersonal skills.Eagerness and aptitude to learn new technologies quickly.Ability to contribute broadly to documentation structure and design.Comfort with a changing, dynamic software development environment.Able to handle high workload, multiple responsibilities, and tight deadlines.Motivation to succeed while working independently.Nice to have:Familiarity with content creation on Confluence or similar systems; experience with Arena.Exposure / experience to AI tools to assist with documentation creation.