AtRapido Solutions Group , we connect fast-growing U. S. companies with top integral talent.
FromGuadalajara and León , we create career opportunities that bridge Mexico and the U. S. logistics industry.We valuediversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally.
Our goal is to bethe best place to work , offering wellbeing programs, social initiatives, and real career growth.Location:Guadalajara
Schedules:Dayshift, Evenings, Weekends
English Level:B2 IntermediateSalary:$15,000 MXN / month
Additional Benefits:$1,000 MXN grocery vouchers$500 MXN punctuality bonusExtra shift bonuses for evenings or weekendsBe the Voice of Our Operations!
Join ourCustomer Service & Operations Teamand help keep our logistics network moving.
You'll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish.Whether it's solving a last-minute issue or tracking a delivery,



your communication and problem-solving skills will make a direct impact.What You'll DoRespond to customer inquiries viaphone, email, or chatCoordinatepickups, deliveries, and schedulesTrack & trace shipments, providingreal-time updatesResolve issues withcarriers and operations teamsMaintainservice documentation and compliance reportsCore Skills & QualificationsExcellentverbal and written communicationin English (B2 level)Strongproblem-solving and conflict-resolutionabilitiesAbility tomultitaskand manage priorities effectivelyCustomer-focused mindsetand positive attitudeCalm and professional under pressureWhy Join UsOpportunity to grow within thelogistics and customer service industryDynamic, bilingual, and multicultural work environmentCompetitive salary + bonusesfor evening and weekend shiftsOngoingtraining and career development

📌 Customer Service & Operations Rep (Xico)
🏢 Rapido Solutions Group
📍 Xico