Passionate about the world of tech?
What if you had a chance to be a part of the world's leading Saa S, Software, or Hardware solutions?
Join our team as aCustomer Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office.
Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited?
Let's see what it takes
What you will do:
Provide exceptional customer support via chats and emails
Build positive and long-lasting relationships with customers
Meet team KPIs
Always be up-to-date with cutting-edge technology
Securely work with customers' sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client's products and services
Communicate with developers and other departments of various IT companies
What you need to succeed in this role:
Native Germanand English communication skills
At least6 months of experiencein a customer support role
Personal or professionalexperience in cryptois a must
Analytical and research skills
Positive and responsible attitude
Personal laptop or computer (at least 8 Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
Experience with CRM systems
Benefits and Perks:




Versátil schedule
Opportunity to work fullyremotely
Inclusive international environment
Compensation in USD
Good bonuses for referring friends
Paid intensive training and probation
Work-life balance
Responsive management interested in your growth and long-lasting cooperation
Greenhouse conditions for self-development
*The items listed in this section may vary depending on the terms of your engagement.
Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.
The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who we are:
Support Your App is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since ****, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences.
Grab the chance to join us and

📌 (Native German) Customer Support Consultant, Crypto (Mexico, Remote)
🏢 SupportYourApp
📍 Ciudad Apodaca