Description
Executive Assistant (Operations, Client Coordination & CRM Management) – Remote | U. S. HoursPosition Type:Full-Time, Remote
Working Hours:U.
S. Business HoursAbout the RoleAt Pavago, one of our clients is hiring anExecutive Assistant (Operations & Client Coordination)to support daily operations, client communication, CRM management, scheduling, and workflow coordination within a fast-growing automotive business.
This is not a basic administrative role.
You'll act as a key operational partner to the founder by helping manage:
client communication
contractor coordination
CRM organization
scheduling and operational workflows
follow-ups and execution tracking
day-to-day operational support
This role is idóneo for someone who is:
highly organized
proactive
detail-oriented
execution-focused
comfortable managing multiple moving parts simultaneously
If you thrive in fast-paced operational environments and enjoy keeping projects, communication, and workflows organized — this role is a strong fit.What You'll OwnClient Communication & CoordinationManage inbound client inquiries and prioritize urgent requests
Draft and send professional client updates, summaries, and follow-ups
Maintain strong communication and responsiveness throughout active projects
Track ongoing conversations and maintain organized communication workflows
Ensure a high-quality client experience across all touchpointsContractor & Project CoordinationCoordinate with freelance contractors and vendors on active projects
Track deliverables, deadlines, and project progress
Maintain communication between:
contractors
clients
leadership
Ensure tasks and timelines remain organized and on schedule
Escalate delays or operational issues proactivelyCRM & Administrative OperationsManage and maintain CRM records insideGo High Level (GHL)
Keep:
client records
pipelines
workflows
notes
follow-ups
organized and accurate
Support onboarding workflows and operational setup processes
Ensure CRM hygiene and operational consistency across systemsScheduling & Executive SupportManage calendars, scheduling,



and meeting coordination using:
Google Calendar
Gmail
Google Workspace
Coordinate meetings and operational priorities for leadership
Prepare context, notes, and materials ahead of meetings or calls
Help maintain daily operational alignment and follow-throughResearch & Reporting SupportConduct operational and market research including:
vendor research
inventory checks
market comparisons
operational data gathering
Organize findings into actionable summaries and reports
Support leadership with operational decision-making and execution supportWhat Success Looks LikeClient communication remains fast, professional, and organized
CRM records and workflows stay clean and accurate
Projects and contractor deliverables stay on track
Scheduling and operational coordination run smoothly
Leadership spends less time chasing follow-ups and operational details
Daily operations remain organized, responsive, and execution-focusedWhat Makes You a Strong FitHighly organized with strong attention to detail
Proactive and ownership-focused
Strong multitasking and operational coordination ability
Excellent communicator with professional client-facing skills
Comfortable working independently in a remote environment
Strong follow-through and execution discipline
Calm under pressure while managing shifting priorities✅ Must-Have RequirementsExperience2+ years of experience supporting:
founders
executives
operations teams
small business owners
Experience in:
executive assistance
operations coordination
administrative support
client communicationTechnical SkillsStrong hands-on experience with:
Go High Level (GHL)
Google Workspace
Gmail
Google Calendar
Google Drive
Google Docs




Experience managing CRM workflows and operational tracking systems
Strong organizational and workflow management skillsCommunication & ExecutionExcellent written and verbal English communication skills
Strong attention to detail and operational accuracy
Ability to manage priorities independently without constant oversight
Reliable remote work setup and stable internet connection⭐ Nice to HaveExperience in:
automotive industry operations
client coordination
service-based businesses
Familiarity with:
Gamma
Google Slides
Power Point
Notebook LM
presentation and research tools
Experience supporting founders in fast-paced businessesWhat a Typical Day Looks LikeRespond to client inquiries and coordinate follow-ups
Update and maintain CRM records in Go High Level
Coordinate contractors and track active project timelines
Manage scheduling, meetings, and operational calendars
Conduct operational research and organize key information
Support leadership with daily priorities and workflow tracking
In short:
You keep operations organized, communication flowing, and projects moving forward efficiently.Key Metrics for Success (KPIs)Responsiveness and professionalism in client communication
CRM accuracy and organization
Timely follow-through on tasks and operational requests
Scheduling efficiency and calendar management
Contractor coordination and deadline adherence
Reduction in operational bottlenecks
Leadership satisfaction and operational reliabilityWhy This Role Stands OutHigh ownership and visibility with leadership
Opportunity to work closely with a founder in a fast-growing business
Exposure to:
CRM systems
operations management
workflow coordination
client operations
contractor management
Clear growth path into:
Operations Manager
Executive Operations Lead
Client Success Manager
Operations Coordinator
Fully remote role with strong long-term growth potentialInterview ProcessInitial Phone Screen
Video Interview with Recruiter
Client Interview
Offer & OnboardingApply Now

📌 Executive Assistant - Automotive Industry (Monterrey)
🏢 Pavago
📍 Monterrey