G&A; at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team.
This will be a growth position as Datadog's business continues to expand.At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.What You'll Do:Develop in-depth knowledge of Datadog's licensing and pricing models to provide deal structuring and quoting support to our integral sales teamsBe a creative problem solver who finds a way to meet customers' needs while adhering to Datadog's selling policiesSolve customer satisfaction issues following execution of the dealActively negotiate deals directly with the customer as neededWork cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product managementFunction as point of contact and subject matter expert for Sales on deal pricing mattersDrive adherence to internal controls,
protocols and business rulesPartner with the team to identify and build AI-powered automations that improve deal desk efficiency and scale our operationsWho You Are:At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablementAt least 2 years of experience with deal structuring/quoting complex Saa S transactions for a fast-growing multi-national companyWorking knowledge of revenue recognition principlesMust be comfortable representing the company to customers in negotiations and resolving customer satisfaction issuesStrong attention to detailAbility to multi-taskStrong communication skillsAbility to work in fast paced, high pressure environmentStrong quantitative skillsStrong MS Word, Excel and Power Point skillsBonus Points:Experience with Salesforce and CPQHands-on experience using AI tools such as Claude, Chat GPT, or similar — and a genuine interest in applying AI to automate and scale business processesDatadog values people from all walks of life.
We understand not everyone will meet all the above qualifications on day one.
That's okay.
If you're passionate about technology and want to grow your skills, we encourage you to apply.Benefits and Growth:Generous and competitive benefits packageNew hire stock equity (RSUs) and employee stock purchase planContinuous career development and pathing opportunitiesProduct training to develop an in-depth understanding of our product and spaceBest in breed onboardingInternal mentor and buddy program cross-departmentallyFriendly and inclusive workplace cultureBenefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.