Position: Customer Experience & Revenue Representative (B2 B)
Location: Remote (LATAM)
Schedule: Monday - Friday.
Pacific or Eastern Time 40hrs a week ( Could change based on business needs)
Salary Range: $1,800 – $2,500 USD per month + commission
We are looking for a revenue-driven Customer Experience & Revenue Representative.
In this role, you will manage live customer conversations, place orders over the phone, and drive revenue across an active book of B2 B customers.
This is not a traditional support role.
It combines customer experience, consultative selling, and revenue ownership.
The ideal candidate is confident on the phone, highly organized, and motivated by performance and results.
Role OverviewAs a Customer Experience & Revenue Representative, you will be responsible for engaging with customers through phone conversations, advising on products and services, and closing transactions.
You will manage a portfolio of B2 B clients while identifying opportunities to increase revenue through upselling and cross-selling.
Key ResponsibilitiesCustomer Engagement & SalesHandle 40+ primarily outbound phone calls per day
Conduct ***** meaningful customer conversations daily
Place orders directly over the phone
Advise customers on products and services
Revenue GenerationIdentify upsell and cross-sell opportunities
Manage and grow an assigned book of B2 B customers
Support customer retention through proactive outreach




CRM & DocumentationDocument all customer interactions and activities in CRM (Salesforce preferred)
Revenue AccountabilityPerformance is measured by orders placed, upsells, and product packages sold
4+ years of experience in phone-based, customer-facing roles
2+ years of Full cycle sales.
Experience in Inside Sales, Account Management, or Customer Success
Prior experience placing orders or closing transactions
CRM experience (Salesforce preferred)
Advanced English (C1 or near-native)
Strong phone presence and communication skills
Experience with objection handling and consultative selling
Strong attention to detail and organization
Experience working with B2 B customers
Background in high-volume call environments
Adecuado Candidate ProfileRevenue-oriented and results-driven
Comfortable working in a phone-based role
Strong communicator with a consultative approach
Organized and detail-oriented
Proactive in driving customer engagement and retention
Additional DetailsIndustry: Marketing & Advertising
Start Date: May 5th, ****
Remote Work:Work from anywhere—our team is integral, and we value work-life balance.
Growth Opportunities:As a key player i you'll have the chance to shape your role and grow with us.
Innovative Culture:Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.

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