Join Our Team as an Avaya Implementation Specialist!
Location: RemoteProject Duration: 12 monthsType: Staffing | Full-timeAbout the Role:We are seeking 4 highly skilled Avaya Implementation Specialists to join a 12-month dynamic project, working remotely from Mexico.
If you have a passion for cutting-edge telecom solutions and thrive in a fast-paced environment, this is your chance to be part of an innovative team.What You'll Do:Configure, troubleshoot, and support Avaya Aura and Contact Center systems.Implement voice and contact center solutions, including third-party app integrations.Develop call flows, IVRs, contact routing, and reporting setups.Collaborate within ITIL frameworks—handling incidents, requests, changes, and problem management.Provide support in multi-OEM environments and migration projects.Who You Are:5+ years hands-on experience with Avaya technologies:Communication Manager, System & Session ManagerElite Contact Center / CMS / AES / Aura Messaging / WFOOrchestration Designer, IP Office, Media Gateways, Media ServersApache Tomcat and third-party CTI integrationsFluent in English (C1 - C2,
spoken and written); French is a plus.Deep knowledge of Avaya Red Voice System.Experience in Managed Services environments.Excellent communication, presentation, and problem-solving skills.Proactive with a customer-focused mindset and team orientation.Supervisor or Contact Center leadership experience is desirable.ITIL certification or SDLC experience is a plus.Perks & Benefits:Competitive salaryJoin a vibrant, family-like community of professionals.Continuous learning with monthly technical courses and English classes.Comprehensive benefitsEmployee referral bonuses.Work on diverse projects to expand your expertise and grow professionally.Additional Details:Work Schedule: Monday to Friday, 8:00 AM - 5:00 PMWork Mode: Fully remoteSector: TelecommunicationsLanguage: Advanced English requiredInterested?
We're actively recruiting to build a strong team!
If you're passionate about Avaya solutions and ready to take your career to the next level, apply now.