Brillio is seeking an Analytics Engineer to manage the product backlog and serve as the primary client-facing contact for service desk requests during U.S. business hours.
You will triage incidents, coordinate updates, and ensure accurate documentation in Jira or ServiceNow.The role requires 1–3 years of client-facing support, with exposure to ticketing systems and a focus on incident coordination.
Epic experience is a plus, aiding integration with healthcare environments.
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📌 Product & Analytics Engineer - Service Desk Lead (Jalisco)
🏢 Brillio
📍 Jalisco
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