Are you passionate about cash flow management and customer collaboration? As a Credit & Collections Junior Analyst within the Invoice to Cash organization, you will help drive collection activities, support account reconciliation efforts, and contribute to healthy financial performance across customer accounts. This role offers the opportunity to work cross-functionally with commercial partners and customers while building expertise in credit and collections processes.
You will join a collaborative, multidisciplinary team focused on improving collections performance, reducing overdue balances, and supporting order-to-cash excellence. Through daily interaction with customer contacts, sales partners, and finance stakeholders, you will gain broad exposure to business operations and customer management activities.
A Taste of What You’ll Be Doing
Customer Collections Management: Follow up with customers to support timely collections and resolve issues impacting payment performance.
Account Reconciliation & Documentation: Maintain account reconciliations, manage supporting files,
and provide documentation required to facilitate collections activities.
Order Release Support: Perform order release analysis and monitor account status to help balance customer service and credit risk objectives.
Portal & Invoice Resolution Management: Manage customer portals and support activities such as re-billing processes, credit note generation, and open invoice follow-up.
Cross-Functional Collaboration: Partner with sales and other stakeholders to address collection challenges and improve account performance.
We’re Looking for Someone With
Bachelor’s degree in Business, Finance, Accounting, or a related field.
Knowledge of accounting principles and financial transactions.
Experience supporting accounts receivable, collections, credit, or related finance processes.
Proficiency in Microsoft 365 applications, including Excel and Word.
Ability to manage account reconciliations and colle