C.H. Robinson is looking for a Carrier Manager in Monterrey to help launch and support a new customer account, playing a critical role in building carrier management processes, strengthening transportation partnerships, and driving operational success from the ground up. In this role, you will directly influence carrier performance, customer satisfaction, and the successful implementation of a new transportation program.

As a Carrier Manager, you will use data, problem-solving, and relationship management skills to drive carrier performance, identify improvement opportunities, and collaborate with customers, carriers, and internal stakeholders. You will help establish new ways of working, lead performance discussions, and deliver insights that improve transportation outcomes across a North American full truckload and LTL network.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site one day a week, igniting creativity and driving impactful results.



With the flexibility for remote work four days a week, this role strikes the perfect balance between teamwork and autonomy

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:
- Monitor compliance EDI adherence, routing guide compliance)
- Publish and interpret scorecards and service metrics (tender acceptance, OTD, dwell, claims)
- Manage carrier escalations; implement corrective actions
- Maintain master data (lanes, service attributes) with high accuracy
- Work to continuously improve carrier management processes
- Support customer on large RFP exercises
- May participate in procurement projects including, but not limited to, data extraction, analysis, formatting, and presentation of rates and data related to pricing requests
- Provide market and network insights to account team
- Other duties or responsibilities as assigned acco

📌 Carrier Manager (Monterrey)
🏢 C.H. Robinson
📍 Monterrey