Summary:
LI-Hybrid
- Location: Mexico City, Insurgentes
- About the Role
- At Novartis, we are reimagining medicine to improve and extend people’s lives, and delivering an exceptional customer experience starts with strong financial processes and effective risk management. As an Order Release and Credit Risk Management Specialist, you will play a critical role in balancing business growth with responsible credit risk management across LACan markets. You will help ensure timely order fulfillment, safeguard financial performance through sound credit decisions, and provide valuable insights that support commercial success while maintaining compliance with Novartis policies and controls. This is an exciting opportunity to collaborate across Finance, Commercial, Customer Service, and Integral Operations teams while contributing to continuous improvement and operational excellence.

About the Role:
KeyResponsibilities
- Validate and release customer orders in accordance with credit policies, payment behavior, and approved risk thresholds




- Monitor blocked orders and collaborate with Collections, Commercial, and Finance teams to resolve issues efficiently
- Assess customer credit evaluations and recommend appropriate credit limits and payment terms
- Maintain accurate customer credit profiles, supporting documentation, and records within enterprise systems
- Track credit exposure, overdue accounts, and high-risk customers while escalating relevant risk events
- Prepare credit risk reports, blocked-order dashboards, and management insights to support business decisions
- Identify process improvement opportunities and support automation initiatives that enhance efficiency and control effectiveness

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- EssentialRequirements
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field
- Minimum 2 years of experience in finance, Order-to-Cash, credit risk management, accounts receivable, or related processes
- Strong understanding of credit risk assess

📌 Order Release and Credit Risk Management Specialist (Baja California Sur)
🏢 Novartis
📍 Baja California Sur