Thomson Reuters is seeking a Senior Workplace Engineer to lead third-line support for Microsoft 365, Copilot, and AI productivity tooling. You will own complex escalations, design scalable automation, and implement self-service capabilities to improve reliability and the employee experience at scale.
You will partner across Endpoint, Identity, and Workplace Services to resolve cross-domain issues and drive adoption of AI productivity tools while delivering clear technical guidance to L1/L2
📌 Senior Microsoft 365 (Ciudad de México)
🏢 Thomson Reuters
📍 Ciudad de México
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