NielsenIQ is seeking a dedicated Support Specialist to provide high‑quality, in‑depth technical support for production systems across a multi‑tenant, cloud environment. You will handle incident management, root‑cause analysis, and knowledge base maintenance, with a strong emphasis on documentation and collaboration with engineering teams.
You must be able to work a rotating weekend schedule, participate in on‑call rotations, and adapt to a fast‑paced environment while delivering timely, quality
📌 Support Engineer — Flexible (Ciudad de México)
🏢 Nielseniq
📍 Ciudad de México
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