We are hiring a Technical Support Engineer - GPON to strengthen our FTTH network operations and deliver high-quality solutions in optical transmission technologies.

? Key Responsibilities
• Network support: Provide maintenance, upgrades, and testing for ZTE GPON solutions.
• Troubleshooting support: Deliver technical assistance and perform diagnostics for SBC & IMS Core Network platforms, ensuring stability and reliability.
• On-site operations: Implement strategic solutions and coordinate with customers.
• Customer training: Deliver technical training on company technologies and solutions.

? Requirements
• Bachelor’s degree in Telecommunications, Electronics, Computer Engineering, or related field.
• Advanced English (mandatory).
• Nice to have: Familiarity with Linux and/or SQL.




• Experience with optical transmission networks.
• Hands-on expertise with GPON network architecture, FTTH deployment projects, and ONT devices used at customer premises.
• Previous technical support experience preferred.
• Availability to travel within Mexico and valid driver’s license.

? What We Offer
• Direct employment contract.
• Competitive compensation package with statutory and superior benefits.
• 100% payroll-based salary.
• Excellent learning and career growth opportunities in a multinational company.

⚠️ Important: Advanced English communication skills are required.
? Location: Mexico City - 100% on-site.

📌 Technical Support Engineer (Ciudad de México)
🏢 ZTE
📍 Ciudad de México