GC Realty & Development, LLC is one of Chicagoland's leading property management and brokerage companies, managing 1,500 units for 500+ private investors across the city and 100+ suburbs. Since 2003 we've grown every single year, and we're not slowing down. We're looking for a Maintenance Dispatcher to lead our field technicians remotely, keeping work orders scheduled, dispatched, and completed on time every single day.

Compensation
- Hourly: $8.00 to $12.00 USD per hour, paid weekly, based on experience
- Performance Based Monthly Bonus: Up to 12% of base pay
- Paid Time Off (PTO): 10 days
- Holidays: 7 US holidays
- Birthday: Take your birthday as a paid day off, or any paid day during your birthday month
- Read and Grow: Get paid up to $500.00 USD per year through our book club
- Referral Program: Refer a hired team member and receive a $1,000 bonus

Our office runs on US Central Time, the same clock as most of Mexico. No night shift.

What You'll Do
- Assign technicians to work orders based on skill set, location, and workload,



adjusting routes and schedules throughout the day to reduce travel time and prevent conflicts
- Coordinate urgent and after hours maintenance requests, assessing priority and dispatching technicians according to emergency protocols
- Flag missed appointments, late arrivals, incomplete notes or photos, and repeat issues, escalating patterns to the Director of Maintenance
- Track key metrics like response time, completion rates, and scheduling accuracy, and collaborate with the maintenance team to review coverage and workload trends
- Review technician timecards, material usage, and notes to confirm accuracy before billing or closing out work orders
- Identify workflow gaps or delays and provide feedback to improve dispatch efficiency and reliability
- Hold technicians accountable to attendance, productivity, documentation, and communication standards through coaching, follow up, and documented corrective action when needed

What You'll Br

📌 Maintenance Dispatcher | Remote (Guadalajara)
🏢 Gc Realty & Development
📍 Guadalajara