Description
Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors. We are a general provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, we are looking for people who want to embark on an exciting career journey. Our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
This position will be posted until filled.
Responsibilities
About this role:
The F&I; Senior Representative will be responsible for executing & implementing F&I; related processes with the Dealers F&I; Managers who participate in the GMF F&I; School. As an F&I; Senior Representative,
you will be accountable for elaborating and following up on the KPI's of the F&I; Department, for example inventories and reports. In addition, this role supports the accomplishment of Dealer Sales programs, such as the F&I; School and F&I; Conference
In this role you will:
- Deliver & support training to F&I; Managers of the Dealers Network through the F&I; School.
- Deliver training programs on products, processes, and soft skills to the GM Dealers Network.
- Implement regular visits for the F&I; Managers who participate in the F&I; Schools, for program follow-up.
- Negotiating within all levels of the Dealers organization, with the objective of assigning and executing action plans to improve the performance of the F&I; Managers.
- Monitor the F&I; Department KPI's to identify opportunity areas and suggest improvement actions.
- Support in the selection of the F&I; Managers for the Dealer Network.
- Monthly updating and ad-hoc support for reports.
- Administration of F&I; Managers and F