Ready to take on meaningful challenges and shape the next generation of mobility?

Joining OPmobility means stepping into a global group with a purpose to keep people and goods moving safely, smarter, and sustainably everywhere.

Reporting to the Global IT Infrastructure Operations Leader - DC & Server Room operations, the General IT Infrastructure Operations Specialist - DC & Server Room provides L2/L3 Operations support to ensure the smooth and efficient functioning of datacenter and server room operations, across Regions and Business Groups.

Main responsibilities include:

DC and server room infrastructure operations management
- Provide L2/L3 support of Server and Datacenter infrastructures, as well as the provisioning, configuration, and deployment of physical and virtual servers.
- Manage the integration and operation of cloud services, ensuring seamless connectivity and performance.
- Implement disaster recovery and business continuity plans.
- Ensure the Implementation and uphold of IT standards, policies, and best practices defined at a Group Level





Stakeholder Collaboration
- Maintain comprehensive documentation for the Service Desk to limit the intervention of Level 2 support, improving efficiency and first-call resolution rates.
- Coordinate with Regional IT teams to provide support and expertise in datacenter, server management, cloud, and related IT domains.
- Assist regional teams in troubleshooting and resolving complex issues, ensuring consistent service delivery across regions.
- Coordinate with the Techpole to implement and ensure adherence to the standards defined by the Group.

Required profile & experience:
- IT specialization or equivalent by experience.
- Minimum of 3-5 years of experience in IT infrastructure management, with a focus on datacenter operations, server management, and cloud services.
- Knowledge in the exploitation, maintenance, administration, supervision and support of IT services.
- Good knowledge of datacenter infrastructur

📌 IT SPECIALIST (México)
🏢 Opmobility
📍 México