Description
Job title: Import Export Supervisor
Reports to: Import/Export Operations Manager
Location: Tijuana

Major Duties and Responsibilities
Leadership & Operational Execution
- Supervise the daily import and export activities of the Import/Export Operations team.
- Monitor daily workload to ensure timely, accurate and compliant processing.
- Ensure SOPs are consistently followed.
- Establish accountability for quality, productivity, turnaround time and customer service.
- Coach, mentor and develop Import/Export Specialists and Assistants.
- Ensure employees maintain required knowledge and skills.
- Conduct performance reviews and corrective actions.
- Manage departmental priorities and customs broker performance.

Continuous Improvement & Technology
- Develop KPIs, dashboards and operational reporting.
- Analyze performance and improve efficiency.
- Lead automation and continuous improvement initiatives.
- Leverage ERP, reporting tools, and AI to improve import/export operations

Mexico Trade Compliance
- Ensure compliance with Mexican Customs regulations.




- Oversee IMMEX, VAT & IEPS Certification, Annex 24 and Annex 30.
- Monitor SAT, ANAM and regulatory changes.
- Review import/export documentation and pedimentos.
- Coordinate customs audits and compliance reviews.
- Partner with customs brokers to resolve issues.

U.S. Trade Compliance Knowledge
- Maintain working knowledge of U.S. import/export regulations.
- Understand Rules of Origin, valuation concepts, CTPAT/OEA and export compliance.
- Recognize issues requiring escalation.
- Partner with Global Trade Compliance.

NOTE: This position description in no way states or implies these are the only duties to be performed. Additional duties may be assigned.
Qualifications Required for Effective Performance
Profile:
The adecuado candidate demonstrates integrity, accountability, professionalism, strong customer focus and a continuous improvement mindset.
Education:
Bachelor's Degree in International Business, Inte

📌 Import Export Supervisor (Tijuana)
🏢 National Pen
📍 Tijuana