Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

Owner and main responsible for the UX/UI and Content Strategy for the global eCommerce Platform. Create and supervise experiences that meets and exceed our customer’s needs. Develop the content strategy for our ecommerce ecosystem by designing/creating/implementing relevant materials focused on end customers digital purchasing path, general marketing campaigns and internal communication strategies.

Role Responsabilities
- Understanding users’ behavior when interacting with our different digital channels to identify frictions and opportunities for improvement.
- Supervise Wireframes and Prototype Solutions for eCommerce
- Responsible for User Research, Information Architecture,



Interaction, and visual design.
- Analyze UX/UI Areas of opportunities and determine solutions
- Bring best practices for eCommerce UX/UI and Content Initiatives
- Develop & Implement Ecommerce Content Strategy inside the eComm platform.
- Develop & Execute a Shop Communication Plan for internal and external stakeholders.
- Analyze Customer Journey and Customer Mapping for Pain point discovery.
- Manage and execute eComm social media planning globally

Minimum Qualifications
- User Experience and User Interface (Wireframe, prototypes, A/B Testing, Benchmarking, Heatmaps)
- User Research Strategies (VOC, NPS, Surveys, Feedback forms, Usability testing, Design Thinking)
- Web Analytics for eCommerce
- Audiovisual design and production software
- Copywriting
- Microsoft Office (Excel, PowerPoint, Word, Outlook)
- Advanced English proficiency

Preferred Qualifications
- AI generative content tool

📌 Global eComm UX and Content Sr Designer (Aguascalientes)
🏢 DMEX Donaldson SA de
📍 Aguascalientes