Description
As a Sr HR Project Management Specialist here at Honeywell, you will oversee HR initiatives, manage complex projects, and collaborate with cross-functional teams to drive HR strategy and business objectives. You will report directly to our HR PM Director and you’ll work out of our San Luis Potosí, México location on a Hybrid work schedule.

As a Sr. HR Project Management Specialist, you will play a critical role in shaping and governing Honeywell's global HR case management operating model. This highly visible individual contributor position serves as the owner of HR Services case management governance, ensuring employees across the organization receive an outstanding service experience through efficient, compliant, and scalable HR support processes.

Reporting directly to the HR Services leader, you will be responsible for overseeing the design, governance, optimization, and continuous improvement of the HR case management framework, which supports a integral HR Services organization operating through ServiceNow.

In this role,



you will influence how more than 400 HR Services employees interact with and manage employee inquiries, requests, and issues across multiple HR disciplines, including payroll, benefits, employee data, and other HR services. You will partner closely with HR leadership, operations teams, digital HR teams, and global stakeholders to drive operational excellence, customer experience, quality, compliance, and innovation.

This role offers significant visibility across the HR organization and provides the opportunity to become a subject matter expert in ServiceNow, HR case management, process governance, automation, AI-enabled solutions, and customer experience transformation.

Responsibilities
- Own and govern the global HR case management framework within ServiceNow.
- Manage and continuously improve HR Services workflows, case routing, and operating standards.
- Ensure employees can easily access HR support through a clear and user-fr

📌 Sr HR Proj Mgmt Specialist (San Luis Potosí)
🏢 Honeywell
📍 San Luis Potosí