Description
General Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.

The objective of the GMNS Control Management New Product Governance team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GMNS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.

GMNS is looking for an Analyst New Product Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Responsibilities




- Assist in additional identification specific risks throughout business processes and systems (along with business process owners)
- Facilitate BUs in their risk assessments performance (e.g., ensure regulatory and internal standards are met and align with regulatory requirements)
- Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events
- Proactively help identify certain areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
- Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)
- Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)
- Support

📌 Analyst-Control Management (Ciudad de México)
🏢 American Express
📍 Ciudad de México