Darktrace is a integral leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day.
Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI. Today, our customers depend on us to stay ahead.
At Darktrace, we are energized by that responsibility. We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked. We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves.
We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them.
Our Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast

Job Description:




Expression of Interest for Technical Success Manager, LATAM

We're always looking to connect with exceptional customer-focused cybersecurity professionals across Latin America who are passionate about helping organizations maximize the value of their security investments.

While we may not have an immediate opening, we're building a pipeline of talented individuals interested in future Technical Success Manager (TSM) opportunities across the LATAM region. If you're a technical customer success professional who enjoys working at the intersection of cybersecurity, technology, and customer outcomes, we'd love to hear from you.

As a Technical Success Manager, you would serve as a trusted advisor to customer security and IT teams, helping them successfully adopt and operationalize cybersecurity solutions. You'll partner closely with customers to drive technical value realization, strengthen adoption, mitigate risk, and support long-term

📌 Expression of Interest Technical Success Manager, LATAM (Ciudad de México)
🏢 Darktrace
📍 Ciudad de México