The firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.
POSITION: Client Services Officer
INDUSTRY: Logistic Company
WORK LOCATION: Binan Laguna
WORK SCHEDULE: Monday to Friday
SALARY: Php18,000-Php25,000
WORK SET UP: On site
Benefits HMO Government benefits 13th Month Pay Sick Leave Job Requirements Bachelor’s degree holder With at least 1-2 years of experience as a Customer Service Staff Amenable to work in Technopark, Binan Laguna Can attend face to face interview Can start as soon as possible Job Responsibilities Handles daily back-office customer service operations,
responding to client inquiries via email and phone Ensures all customer requests are addressed in a timely, accurate, and professional manner Provides support to team members by sharing product knowledge, best practices, and process guidance Prepares and maintains reports on inquiry volumes, resolution times, customer feedback, and service trends Acts as a key point of contact for escalated back-office customer concerns, working toward effective resolution Recruitment Process Initial Interview Final Interview Job Offer #J-18808-Ljbffr